At Whale, we know that running a retail business—especially a convenience store—means juggling many moving parts. From SOPs and stocking procedures to cashier training and loss prevention, having a centralized, easy-to-access resource center ensures your team can follow processes smoothly and efficiently.
We’ve worked with countless retail businesses to help them build highly effective resource centers. Through this, we've seen what works, what doesn’t, and what small adjustments can create a huge impact on store operations. And now, we’re handing those insights over to you.
How to Set Up Your Convenience Store Workspace
In this guide, you’ll find step-by-step videos showing exactly how to structure your workspace, including:
✅ Organizing Your Content – How to categorize and structure your SOPs, from stocking frozen foods to handling refunds at checkout.
✅ Customizing Your Workspace – How to tailor Whale to fit your store’s unique needs, whether you’re a small shop or a high-traffic location.
✅ Engaging Your Team – How to ensure employees actually use the resource center, making onboarding and daily operations effortless.
These best practices are built on years of experience working with retail teams, so you can save time, avoid confusion, and set up a system that actually works for your store.
Let’s Get Started!
Check out the videos below and let us walk you through the process, step by step. With just a little setup, you’ll create a go-to resource that helps your store run smoothly, reduces errors, and keeps everyone on the same page.
Got questions? Need extra help? We’re here for you—just reach out!
At Whale, we know that running a retail business—especially a convenience store—means juggling many moving parts. From SOPs and stocking procedures to cashier training and loss prevention, having a centralized, easy-to-access resource center ensures your team can follow processes smoothly and efficiently.
We’ve worked with countless retail businesses to help them build highly effective resource centers. Through this, we've seen what works, what doesn’t, and what small adjustments can create a huge impact on store operations. And now, we’re handing those insights over to you.
How to Set Up Your Convenience Store Workspace
In this guide, you’ll find step-by-step videos showing exactly how to structure your workspace, including:
✅ Organizing Your Content – How to categorize and structure your SOPs, from stocking frozen foods to handling refunds at checkout.
✅ Customizing Your Workspace – How to tailor Whale to fit your store’s unique needs, whether you’re a small shop or a high-traffic location.
✅ Engaging Your Team – How to ensure employees actually use the resource center, making onboarding and daily operations effortless.
These best practices are built on years of experience working with retail teams, so you can save time, avoid confusion, and set up a system that actually works for your store.
Let’s Get Started!
Check out the videos below and let us walk you through the process, step by step. With just a little setup, you’ll create a go-to resource that helps your store run smoothly, reduces errors, and keeps everyone on the same page.
Got questions? Need extra help? We’re here for you—just reach out!
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