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User roles


ⱱ Writer

ⱱ Admin


In today's fast-paced work environment, having quick access to information is crucial for maintaining productivity and making informed decisions. Meet Alice, your team's dedicated knowledge assistant designed to streamline the process of retrieving information from your documentation. Trained on your company's extensive knowledge base, Alice is ready to assist you in navigating through the vast sea of information so that you can accomplish your daily tasks with greater speed and efficiency.



Alice operates as a conversational chatbot, providing an intuitive and user-friendly interface for accessing information. Whether you need details about company values, specific templates, or any other relevant information, Alice is here to assist. Alice ensures that you can interact with her just like you would with a colleague, making the process of seeking information seamless and effortless.

Key Features:

  1. Comprehensive Training: Alice has undergone extensive training on all your company's documentation. This includes policies, procedures, templates, and any other relevant content that you have stored within your Whale Workspace. This comprehensive training enables Alice to respond to a wide range of queries, making her a valuable asset for your team.
  2. Contextual Understanding: Alice not only recognizes keywords but also understands the context of your queries. This allows her to provide more accurate and relevant information, ensuring that you receive the answers you need quickly and without unnecessary complications.
  3. Accessibility: Alice is available 24/7, providing on-demand access to your knowledge base. Whether you're working during regular office hours or burning the midnight oil, Alice is ready to assist whenever you need information.
  4. Customizable Queries: Ask Alice anything related to your content, such as company values, specific templates, or procedural details. The flexibility in query formulation allows you to obtain information in a way that suits your natural thought process.

Examples of Queries

  1. "What are our company values?"
  2. "Which template do we use in Customer Service to schedule an appointment?"
  3. "Can you provide the procedure for onboarding new employees?"
  4. "Where can I find the latest version of the marketing presentation?"

Benefits of Using Alice

  1. Time Efficiency: With Alice, you can bypass the need to manually search through documentation, saving valuable time and enabling you to focus on more critical tasks.
  2. Reduced Friction: The conversational nature of Alice minimizes the learning curve and makes information retrieval a hassle-free experience for all team members.
  3. Increased Productivity: By accelerating the process of finding information, Alice contributes to enhanced productivity across your team, ultimately leading to improved overall performance.

Incorporating Alice as your team's knowledge assistant is a strategic move toward optimizing information access and fostering a more efficient work environment. With her ability to connect pieces of information swiftly, Alice empowers your team to tackle daily tasks with confidence, knowing that the answers they seek are just a conversation away. Embrace the future of streamlined knowledge retrieval with Alice and watch your team's productivity soar.


Alice can answer in any language so typing your question in Spanish or Dutch will make Alice reply in that language. This is definitely something you can leverage if English might not be the language you have your content written in or English is not your native tongue.

Alice translates in the background so this does not mean you need to talk to her in your content's language! 


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