Plans

 Forever Free

 Scale

 Enterprise


User roles

 Reader

ⱱ Writer

ⱱ Admin





Why?

You're in dire need of assistance or just want to chat about on our new features and how to use them effectively. There might be many reasons to reach out to us and luckily there are also a couple of different ways to do so!



 How?


Knowledge Base: 

You have a (product) question? Might be best to have a look in our Knowledge Base first. There are answers that cover 90% of the questions we get so this is the fastest way to get your questions answered.

Chat:

You can start a chat straight from Whale. On the top right corner you can click the question mark and get chatty. 

*Do know that we are a small team doing everything we can to help you out and we might not be available at the exact moment you chat with us. Your chat will automatically become a ticket if no one replies. We will then reply to you via email!


Email:

The most convenient way of reaching out to us is emailing us at [email protected]. Someone from our team will get back to you as soon as possible. Our expectation is to respond to you within maximum 1 business day. To guarantee a swift reply thanks for checking if all information was provided!


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If you landed on this page while looking for information on documentation and training software you can navigate to our main webpage --> usewhale.io/




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