In today's fast-paced workplace, finding the right information — fast — can make all the difference. That's where Alice comes in.
Meet your team's AI-powered knowledge assistant, built right into Whale. Alice helps you instantly retrieve information from your company's documentation, automatically draft new procedures, and even set up the structure of your workspace — all using natural, conversational language.
No more digging through folders, staring at a blank page, or wondering how to get started in Whale. Just ask, and Alice delivers.
💬 What Is Alice?
Alice is a smart, conversational chatbot trained on your entire Whale workspace. Whether you're looking for a policy, template, need to generate a brand-new Standard Operating Procedure (SOP) from scratch, or want help structuring your workspace, Alice gives you accurate results in seconds — as if you're chatting with a knowledgeable teammate.
🚀 Key Features
🧠 Trained on Your Content: Alice is powered by everything you've documented in Whale — including policies, procedures, and internal guides.
✍️ AI SOP Generation: Need a new process documented? Tell Alice what you need, and she will draft a structured SOP for you to review and publish.
🏗️ Workspace Structure Builder: Not sure how to organize your Whale workspace? Alice can suggest and create a structure across all four levels of Whale, so you have a solid foundation to build on.
🧭 Understands Context: Alice goes beyond keywords and understands the meaning behind your questions for more precise, relevant answers.
⏰ Available 24/7: Whether you're working late or starting early, Alice is always online — no delays, no waiting.
🌍 Multilingual Support: Ask in Spanish, Dutch, or French — Alice will detect and reply in that language automatically, even if your source content is in English.
💡 Use Cases: Ask Alice
Try questions or commands like:
"What are our company values?"
"Create an SOP for handling customer refund requests."
"What's the procedure for onboarding new employees?"
"Draft a step-by-step guide on how to set up a Zoom webinar."
"Set up a workspace structure for a marketing team."
Alice will provide direct answers, link you to relevant cards, generate a fresh draft for your playbook, or scaffold your entire workspace — instantly.
⚙️ Create an SOP with Alice
Simply ask Alice something like:
"Create an SOP for handling customer refund requests."
"Draft a step-by-step guide on how to set up a Zoom webinar."
"Create a guide to follow the safety rules in a manufacturing warehouse."
"Write an SOP on how to prep a patient for a dental check-up."
Alice will provide a first draft that you can confirm or edit if needed.
Select the right spot in your workspace and you're good to go!
🏗️ Build Your Workspace Structure with Alice
Getting started in Whale can feel overwhelming — with four levels to work across, knowing where to put things isn't always obvious. Alice makes this easy.
Simply describe your team or company to Alice and she'll suggest a ready-to-use structure across all four Whale levels, so you're not starting from scratch.
Ask Alice something like:
"Set up a workspace structure for an HR department."
"Create a workspace layout for a customer support team."
"Build out a structure for a software development company."
Alice will generate a suggested structure tailored to your context.
Review and confirm the structure — Alice will create it directly in your workspace.
Whether you're setting up Whale for the first time or reorganizing an existing workspace, this feature gives you a clear, logical starting point in seconds.
🎯 Benefits of Using Alice
⏳ Save Time: No more clicking around or manual drafting — get what you need or create what's missing immediately.
🙌 Reduce Friction: Alice is intuitive and easy to use, helping new team members get up to speed faster.
🧱 Simplify Setup: The four levels in Whale are powerful, but they can feel complex. Alice removes that barrier by building your structure for you.
📈 Boost Productivity: When your team spends less time searching, writing, and organizing — and more time doing — performance improves across the board.
🔧 Customizing Alice to Match Your Brand
Want Alice to look and feel like a true part of your company? Admins can update Alice's appearance and branding via Workspace Settings.
💡 Pro Tip
Alice responds in any language — so even if your documentation is in English, your French- or Spanish-speaking teammates can ask questions, generate SOPs, or build workspace structures in their own language. Alice translates and drafts in the background accordingly.