Plans

ⱱ Forever Free

ⱱ Essentials

ⱱ Scale

ⱱ Enterprise

Why?

Your old credit card might have just expired or you want to simply swap your credit card for another one.

 How?

You can navigate to the billing section in your Whale environment. There you can add a new card and then update that newly added card to be the primary one. If you'd like you can then also remove the former card.

Your cards are swapped around and you can delete the old one.

Alternatively, you can also send us an email at support@usewhale.io and we'll forward the details to the email registered to your billing account! If this would be different than the email you are requesting the update from we will let you know where the email is going to! 

An admin in your environment can also let us know if the billing email address should be updated!